Kelly Duffin, VP, Transformational Change
Kelly Duffin joined Great-West Life in February 2016 as the VP, Transformational Change. She leads the development of Transformational Change Office (TCO) – a Center of Excellence in Change Management, with a mandate of: building capability / capacity for change and providing leadership for the largest, most complex transformational initiatives or programs.
Prior to joining Great-West Life, Kelly was an Associate Principal in the Toronto Office of McKinsey & Company. During her 11 years with McKinsey, she helped executives and client teams across service industries (e.g., retail, healthcare, financial services) to transform their operations, organizations, and strategies to address cost pressures, changes in consumer behaviour and technology, and increased competition.
Kelly has an undergraduate degree in Industrial and Systems Engineering from the University of Toronto and an MBA from the Wharton School at the University of Pennsylvania.